Pharmacy/Pharmcst-Intern

Kroger•Reno, NV

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Intern supports pharmacy operations by counseling customers, processing and dispensing prescriptions, assisting with immunizations under pharmacist supervision, handling insurance and payment processes, and maintaining the department. The role also requires safe, cooperative, and honest conduct when interacting with customers and associates.

Requirements

Actively enrolled in a pharmacy school in the United States.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and deliver them accurately to customers.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for filling and refilling.
Clean the department.
Provide immunizations under the supervision of a pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty about any known prescription incident.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.