Pharmacy Intern Grad

Walgreens•Flint, MI

10d•$34 - $45

About The Position

Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager in optimizing financial performance, inventory management, and customer experience. The role provides patient counseling and medication management, supports pharmacy operations and regulatory compliance, processes prescriptions and insurance claims, performs clinical and wellness services, and contributes to team training, performance, and community relationships. It also maintains current pharmacy knowledge and communicates corporate health and wellness information to pharmacy staff.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, in accordance with district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, resolve issues, answer questions, and deliver a positive customer experience.
Model customer-service best practices and build relationships with customers by anticipating needs and offering pharmacy and healthcare services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions as workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with efficient workflow procedures and pharmacy opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy requirements and comply with state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose and implement productivity enhancements.
Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Perform retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness services.
Assist the Pharmacy Manager with analyzing financial, customer-service, asset-protection, and inventory performance; review KPIs with pharmacy and store leaders.
Develop relationships with local healthcare providers and participate in community outreach activities.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor service, and foster development.
Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge through professional reading and company communications; pursue relevant best practices.
Obtain required certifications, education credits, and company training; seek professional development and feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.