Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use and drug interactions, and offers preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role provides medication counseling and healthcare services, supports pharmacy operations and insurance claim processing, and helps maintain compliance with applicable laws and company standards. It also contributes to staff training and development, community outreach, performance monitoring, and ongoing professional development. The position requires willingness to obtain a Doctor of Pharmacy degree before starting, pharmacist licensure within 90 days of hire according to district guidelines, and immunizer certification or willingness to obtain it within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable state Board of Pharmacy in the district within 90 days of hire, subject to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer service best practices.
- Build relationships with valuable customers and promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards, including Good Faith Dispensing requirements and controlled substance laws.
- Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Maintain knowledge of pharmacy technology and systems, support customers and staff, and propose and implement system enhancements to improve productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analysis of financial, customer service, and operational performance; support asset protection and inventory management, and review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution for Well Experience locations.
- In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications, and stay informed about retail and management practices.
- Obtain required certifications, education credits, and company training; pursue professional development and seek feedback and mentoring.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
