Pharmacy Intern - Grad

CVS Health • Blacksburg, VA

8d • Onsite

About The Position

CVS Health Graduate Pharmacy Interns support retail pharmacy teams while applying pharmacy-school learning to real-world practice and preparing for pharmacist responsibilities. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation to build knowledge of store, district, and regional operations. Training and hands-on work cover patient safety and error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

Interns help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately. They follow standard operating procedures and best practices, communicate effectively, provide caring service, and contribute to a safe and inclusive workplace. With increased tenure and readiness, they take on greater accountability for pharmacy management, oversight, and operations. Where permitted by law and supported by training and certification, they may also provide services such as immunizations and point-of-care testing, or staff offsite clinics.

The role requires a U.S.-accredited PharmD and the ability to obtain pharmacist licensure within the required timeframe. Regular and predictable attendance, including nights and weekends, is required. This position involves substantial standing and movement, manual dexterity, reaching, bending, close visual work, and occasional lifting. The stated pay range is $23.75–$42.00. This part-time position is eligible for benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to maintain attention and focus, concentrate over time, and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed information.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and perform close visual work.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances, recordkeeping, patient safety, privacy, and security.
• Deliver additional patient health care services such as immunizations and point-of-care testing, or staff offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree