Pharmacy Intern Grad

Walgreens•Charleston, SC

11d

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare, including immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and helps the Pharmacy Manager optimize financial performance, inventory management, and customer experience. The role serves customers and patients by providing assistance, resolving issues, answering medication-related questions, and promoting healthcare services. It performs pharmacist tasks such as compounding, drug therapy reviews, medication verification and management, and dispensing when required by workload. The position supports regulatory compliance, pharmacy operations, insurance claims processing, provider follow-up, inventory and asset protection, staff development, community outreach, and the effective use of pharmacy technology. In virtual settings, it may conduct product reviews according to company procedures. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the start date, obtain pharmacist licensure in the applicable states within 90 days of hire under district guidelines, and become a certified immunizer within 90 days of hire if not already certified.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date in the position.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
Certified immunizer or willing to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Build relationships with customers by anticipating needs and promoting pharmacy healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to a medical provider when appropriate.
Perform pharmacist tasks such as compounding, drug therapy reviews, medication verification, medication management, and dispensing prescribed medications when workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards, including Good Faith Dispensing and controlled-substance requirements.
Assist the Pharmacy Manager in developing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Maintain knowledge of pharmacy systems and technology, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements to support productivity.
Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to address customer issues and prevent payment rejections.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Help the Pharmacy Manager analyze financial, customer service, and operational performance data; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Support pharmacy asset protection and inventory management.
Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
In virtual environments, conduct product reviews using company procedures and guidelines, including electronically submitted technician photographs during the F4 process.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
Maintain pharmacy and healthcare knowledge through professional reading and company communications; pursue relevant best practices and development.
Obtain required certifications, continuing education credits, and company training, including People Plus Learning modules.
Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness service or strategy information to pharmacy staff.