Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers, including guidance on effective medication use and drug interactions, and offers preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with optimizing pharmacy financials, inventory management, and customer experience. The role also supports customer service, pharmacy operations, team performance, professional development, and communication. Responsibilities include counseling patients under pharmacist supervision, performing pharmacist tasks, processing prescriptions and insurance claims, coordinating with medical providers, supporting pharmacy staff, and participating in community outreach. The position requires a bachelor's degree in pharmacy from an accredited university outside the United States, an FPGEC, and the applicable intern permit or certificate. The intern must be willing to obtain pharmacist licensure in the relevant states within 45 days of completing intern hours and be a certified immunizer or willing to become one within 90 days of hire.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues promptly, and model customer-service best practices.
- Build relationships with valuable customers by anticipating needs and promoting healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Participate in community events and outreach activities as requested, and develop relationships with local healthcare providers.
- Under the direct supervision of a licensed pharmacist, counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when workload necessitates.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflows, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
- Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager in analyzing pharmacy financial and customer-service performance data, implementing asset-protection and inventory-management procedures, and reviewing KPIs with pharmacy and store leadership.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, help resolve customer issues, and conduct virtual product reviews according to company procedures when working in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications; complete required certifications, education credits, and training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
