Pharmacy Graduate Intern (Non-US Education)
About The Position
The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting services to customers on medication use and interactions and offers preventive healthcare services such as immunizations. It is responsible for compounding, dispensing, reviewing, and verifying prescribed medications in accordance with regulatory requirements and company policies and procedures. The intern supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The position also supports customer service, pharmacy operations, staff training and development, continuing education, and communication of corporate health and wellness information to pharmacy staff. The role requires a pharmacy degree earned outside the United States, an FPGEC, and applicable intern authorization, with a commitment to pursue pharmacist licensure and immunizer certification as specified.
Requirements
- Bachelor’s degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the applicable Board of Pharmacy, if required by the state.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, answer questions, resolve issues, and model customer-service best practices.
- Build relationships with customers and promote healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Participate in community events and outreach activities as requested.
- Under a licensed pharmacist’s direct supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions when needed by workload.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; support efficient workflows, pharmacy opening and closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems and related technology, support customers and staff, and propose or implement system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager in reviewing performance data and KPIs, managing pharmacy assets and inventory, and analyzing financial and customer-service performance.
- Develop relationships with local healthcare providers and support community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
