Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers about effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role supports customer service, pharmacy operations, team performance, training, professional development, and communications. Duties include counseling patients, performing pharmacist tasks under supervision, processing prescriptions and insurance claims, supporting pharmacy systems, providing preventive healthcare services, assisting with pharmacy staff development, and maintaining relationships with local healthcare providers and the community.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to promote a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and offering relevant pharmacy and healthcare services.
- Participate in community events as requested by store or pharmacy leadership.
- Under the direct supervision of a licensed pharmacist, counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when required by workload.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with efficient workflow procedures and perform opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager in analyzing performance data and implementing procedures for asset protection and inventory management; review KPIs with pharmacy and store leadership.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; in virtual environments, conduct virtual product reviews according to company procedures.
- Assist the Pharmacy Manager with hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications, and stay aware of retail and management developments and best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
