Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Helps ensure prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager in optimizing financial performance, inventory management, and customer experience. The intern serves customers and patients, supports medication counseling and management, performs pharmacy tasks under supervision, and contributes to pharmacy operations, team development, training, and communication. The role also includes maintaining pharmacy knowledge and skills, obtaining required certifications and training, and pursuing professional development.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to promote a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating needs and offering services.
- Support healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other preventive care.
- Participate in community events and outreach activities as requested, and develop relationships with local healthcare providers.
- Under the direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacy tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when workload necessitates.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures and efficient workflow, including role assignments, activity coordination, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; support customers and staff and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager in analyzing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues; conduct virtual product reviews in virtual environments according to company procedures.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge by reviewing relevant journals, company publications, and communications; pursue practices that enhance performance.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
