Pharmacy Graduate Intern (Non-US Education)

Walgreens•Port Huron, MI

7d•$34 - $45

About The Position

Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications within regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes serving customers and patients, providing medication counseling, performing pharmacist tasks, supporting pharmacy operations and regulatory compliance, processing insurance claims, coordinating with medical providers, and providing retail, clinical, and wellness services. It also contributes to pharmacy performance, community relationships, staff development, ongoing training, and communication of corporate health and wellness information.

Requirements

Bachelor's degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required; the posting states that applicants in states that do not require one should respond “yes.”
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in states within the district within 45 days of completing intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build relationships with customers by anticipating needs and proactively offering pharmacy and healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Participate in community events and outreach activities as requested.
Under direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management.
Review, interpret, and accurately dispense prescribed medications when required by workload.
Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures and workflow coordination, and perform opening, closing, and shift-change duties.
Apply the Good Faith Dispensing policy alongside state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
Assist the Pharmacy Manager with analyzing financial, customer-service, and operational performance data; review KPIs and support asset protection and inventory management.
Develop relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues; in virtual environments, conduct product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork by establishing expectations, monitoring and recognizing progress, and fostering a shared vision.
Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications; pursue practices that enhance performance.
Obtain required certifications, education credits, and company training.
Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.