Pharmacy Graduate Intern (Non-US Education)
About The Position
The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting services to customers on effective medication use and drug interactions, and supports preventive healthcare services such as immunizations. It is responsible for the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. The intern also supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacy tasks under supervision, and helps ensure regulatory compliance and accurate prescription and insurance processing. It supports pharmacy staff through training, coaching, workflow coordination, and teamwork, while maintaining current pharmacy knowledge and pursuing required certifications and professional development. The position also communicates relevant corporate health and wellness information to pharmacy staff and participates in community outreach activities.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required; the posting specifies answering yes if residing in a state that does not require one.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and proactively offering pharmacy and healthcare services.
- Participate in community events and outreach activities as requested, helping promote the pharmacy and strengthen local healthcare relationships.
- Under the direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacy tasks including compounding, drug therapy reviews, verification, and medication management; review, interpret, and dispense prescriptions when required by workload.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures and workflow coordination, including opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
- Perform retail, clinical, and wellness services such as immunizations, flu shots, and diabetes awareness services.
- Assist the Pharmacy Manager with analyzing performance data, reviewing KPIs, protecting pharmacy assets, and managing inventory.
- Develop and maintain relationships with physicians, nurses, and other local healthcare providers; participate in community outreach to support pharmacy growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, help resolve customer issues, and conduct virtual product reviews in virtual environments according to company procedures.
- Assist the Pharmacy Manager with staff hiring and training; reinforce management direction through coaching, constructive feedback, customer-service monitoring, and employee development.
- Promote teamwork by establishing expectations, monitoring and recognizing progress, and fostering a shared vision among team members.
- Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications, and pursuing practices that enhance performance.
- Obtain required certifications, continuing education credits, and company training, including People Plus Learning modules.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches for professional development.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
