Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Helps ensure prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role also provides customer service and counseling, performs pharmacy and wellness services, supports pharmacy operations and compliance, and contributes to staff development, training, community relationships, and communication of corporate health and wellness information.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions to support a positive experience.
- Model customer service practices and build relationships with valuable customers by anticipating needs and offering healthcare services.
- Participate in community events and outreach activities as requested.
- Under direct pharmacist supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures and workflow coordination, including opening, closing, and shift changes.
- Apply Good Faith Dispensing policy requirements alongside state and federal controlled substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, support customers and staff, and propose or implement system enhancements to improve productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
- Provide immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
- Assist the Pharmacy Manager with performance data, pharmacy financials, customer service, asset protection, inventory management, and KPI reviews.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge, pursue best practices, complete required certifications, education credits, and training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
