Pharmacy Graduate Intern (Non-US Education)
About The Position
The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting to customers about medication use and interactions, and supports preventive healthcare services such as immunizations. It also supports the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies. The intern contributes to efficient pharmacy workflows and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, supports pharmacy operations and clinical services, and helps maintain regulatory compliance and accurate prescription and insurance processing. It assists with team training, coaching, performance, and communications, while maintaining pharmacy and healthcare knowledge and pursuing required certifications, education credits, and training.
Requirements
- Bachelor’s degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer help with products and services, resolve customer issues, and support a positive customer experience.
- Model customer-service best practices and develop relationships with valuable customers by anticipating needs and offering relevant pharmacy and healthcare services.
- Participate in community events and outreach activities as requested, and promote pharmacy services and growth opportunities.
- Under a licensed pharmacist’s direct supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost alternatives, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when workload requires.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures and efficient workflow, including role assignments, activity coordination, employee suggestions, opening and closing, and shift changes.
- Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits to address customer issues and prevent payment rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternative medications, and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analysis of financial, customer-service, and asset-protection performance data, inventory management procedures, and KPI reviews with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; in virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with staff hiring and training; reinforce management direction through coaching, constructive feedback, customer-service monitoring, and employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications, and pursue practices that improve performance.
- Obtain required certifications, education credits, and company training, including People Plus Learning modules.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
