Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consultation to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role also involves customer service, counseling patients, dispensing and reviewing medications, supporting pharmacy operations and regulatory compliance, processing insurance claims, coordinating with medical providers, and providing retail, clinical, and wellness services. The intern assists with staff training and development, maintains pharmacy and healthcare knowledge, completes required training and certifications, and communicates corporate health and wellness information to pharmacy staff.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, and provide a positive customer experience.
- Model customer service best practices and build relationships with customers by anticipating needs and offering pharmacy and healthcare services.
- Participate in community events and outreach activities as requested.
- Under direct pharmacist supervision, counsel patients about medication use, side effects, interactions, contraindications, privacy, generic and lower-cost alternatives, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when required by workload.
- Help ensure the pharmacy complies with regulations, company policies, and standards; support efficient workflow, role assignments, shift changes, and pharmacy opening and closing duties.
- Ensure Good Faith Dispensing policy elements are followed alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems and related technology, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services such as immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager in analyzing performance data, reviewing KPIs, and supporting asset protection and inventory management.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, resolve customer issues, and follow procedures for virtual product reviews when applicable.
- Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor progress, recognize accomplishments, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through journals, company communications, and other learning; pursue relevant best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
