Pharmacy Graduate Intern (Non-US Education)
About The Position
The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting to customers about medication use and drug interactions and supports preventive healthcare services, including immunizations. It is responsible for proper compounding, dispensing, review, and verification of prescribed medications within regulatory guidelines and company policies and procedures. The intern supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The intern serves customers, supports pharmacy operations, assists with staff development and training, maintains pharmacy and healthcare knowledge, pursues professional development, and communicates relevant corporate health and wellness information to pharmacy staff.
Requirements
- Bachelor’s degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required; the posting notes that applicants in states that do not require one should respond “yes.”
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Participate in community events and outreach activities as requested, helping promote the pharmacy and build relationships with local healthcare providers.
- Under a licensed pharmacist’s direct supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management; review, interpret, and accurately dispense prescriptions when workload requires.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements to promote productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager in analyzing pharmacy financial, customer-service, and operational performance data; support asset protection and inventory-management procedures and review KPIs with pharmacy and store leadership.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues for Well Experience locations; in virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork and motivate team members by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
- Maintain current pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications; pursue practices that enhance performance.
- Obtain required certifications, education credits, and company training, including People Plus Learning modules.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Support the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
