Pharmacy Graduate Intern (Non-US Education)

Walgreens • Ewing, NJ

8d

About The Position

The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting services, supports safe and accurate medication dispensing, and helps ensure pharmacy operations comply with regulatory guidelines and company policies. The intern also supports customer care, pharmacy workflow, inventory management, and the pharmacy manager’s efforts to improve financial and service performance.

Responsibilities include counseling patients about medication use and related concerns; performing pharmacy tasks such as compounding, drug therapy reviews, verification, and medication management; dispensing prescriptions when needed; providing immunizations and other preventive healthcare services; resolving insurance and prescription issues; maintaining pharmacy systems knowledge; and participating in community outreach. The intern also assists with pharmacy staffing, training, coaching, workflow coordination, and communication, while maintaining current pharmacy knowledge and completing required training and certifications.

Requirements

• Bachelor's degree in Pharmacy from an accredited university outside the United States.
• Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
• Intern permit or certificate issued by the respective Board of Pharmacy, if required.
• Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
• Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

• Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
• Build relationships with customers by anticipating their needs and proactively offering pharmacy and healthcare services.
• Counsel patients under the direct supervision of a licensed pharmacist on medication use, side effects, interactions, contraindications, privacy, generic options, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
• Perform pharmacy tasks including compounding, drug therapy reviews, medication verification, and medication management.
• Review, interpret, and accurately dispense prescribed medications when needed.
• Ensure pharmacy operations comply with applicable regulations, company policies, and standards.
• Assist the Pharmacy Manager in improving workflow, assigning roles, coordinating activities, and soliciting employee suggestions.
• Perform pharmacy opening, closing, and shift-change duties.
• Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
• Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements.
• Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
• Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
• Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
• Assist the Pharmacy Manager with analyzing financial, customer-service, asset-protection, and inventory-management performance data.
• Review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
• Maintain relationships with local physicians, nurses, and other healthcare providers, and participate in community outreach activities.
• Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution.
• In virtual environments, conduct virtual product reviews in accordance with company procedures and guidelines.
• Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
• Promote teamwork, set expectations, recognize progress, and foster a shared vision among team members.
• Maintain pharmacy and healthcare knowledge through professional reading and company communications, complete required certifications and training, and seek feedback and professional development.
• Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern