Pharmacy Graduate Intern (Non-US Education)

Walgreens•Edison, NJ

About The Position

The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting to customers on medication use, drug interactions, and preventive healthcare services, including immunizations. It is responsible for proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies and procedures. The intern supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The position serves customers and patients, resolves issues, builds relationships, and promotes healthcare services. Under pharmacist supervision, it counsels patients on medication use and related concerns, performs pharmacy tasks, and helps ensure regulatory compliance and efficient operations. The role also supports pharmacy staff through hiring, training, coaching, and development; maintains current pharmacy knowledge and required certifications; and communicates relevant health and wellness information to pharmacy staff. Walgreens Boots Alliance describes itself as a global retail pharmacy company with a purpose of helping people lead healthier and happier lives. It states its commitment to healthy communities, a healthy planet, an inclusive workplace, and a sustainable marketplace. The position's listed hourly pay range is not included in the supplied description; the posting says actual pay depends on factors including geography, skills, education, and experience, and the role will remain open until filled.

Requirements

Bachelor's degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required; the posting states that applicants in states that do not require one should answer yes to the requirement.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in states within the district within 45 days of completing intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
Model customer-service best practices and build relationships with valuable customers by anticipating needs and proactively offering services.
Promote healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other preventive care.
Participate in community events and outreach activities as requested, helping promote the pharmacy and its growth.
Under direct supervision of a licensed pharmacist, counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to a medical provider when needed.
Perform pharmacy tasks including compounding, drug therapy reviews, verification, and medication management; review, interpret, and accurately dispense prescriptions when workload requires.
Help ensure pharmacy operations comply with regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy elements together with state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support customers and pharmacy staff and propose or implement system enhancements.
Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify medications, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, and inventory performance data; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Support pharmacy asset protection and inventory-management procedures.
Maintain relationships with local physicians, nurses, and other healthcare providers.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and resolution of customer issues at Well Experience locations.
In virtual environments, conduct virtual product review according to company procedures and guidelines, including use of technician-provided photographs sent electronically during the F4 process.
Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
Promote teamwork, motivate team members, set expectations, monitor and recognize progress, and foster a shared vision.
Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications; pursue practices that enhance performance.
Obtain required certifications, education credits, and company training, including People Plus Learning modules.
Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.