About The Position

The Territory Manager is accountable for account-based selling to health care providers (HCPs) who prescribe or influence treatment for disease states represented in Lilly’s portfolio, including customers in multiple HCP specialties and representatives in key hospital accounts. The role serves as a credible expert and resource supporting Lilly medicines and appropriate brand patients. The Territory Manager drives results by applying Lilly’s Selling Model, Competency Model, and Account Management Model to meet customer needs through strong execution. The role promotes priority products, understands and develops territory strategy, builds customer relationships, and supports the utilization and adoption of medicines for appropriate patients. It also uses business insights, data, analytics, and company-approved technologies—including AI tools—to identify opportunities and improve customer interactions. The position requires patient-centered customer engagement, learning agility across disease states, marketplaces, clinical trials, and product labeling, and consistent execution across the Regional Healthcare Market. The Territory Manager achieves sales and execution targets while following company policies, owns customer relationships for product promotion, on-label medical questions, and general market access, and collaborates with internal and external partners. The territory is Bakersfield North, California, and the role requires residence within 30 miles of the territory boundary.

Requirements

  • Bachelor’s degree.
  • Professional certification or license required to perform the position if required by a specific state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Authorized to work in the United States on a full-time basis; Lilly will not sponsor work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience and ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to multiple HCP specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own business outcomes.
  • Navigate changes in healthcare and the payer landscape to understand accounts, influence stakeholders, and build trusted partnerships.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
  • Adopt new technologies, including company-approved AI tools and analytical capabilities, to streamline customer interactions.
  • Identify and advocate for opportunities to enhance the customer experience.
  • Apply Lilly’s selling, competency, and account management models to improve performance and drive results.
  • Learn and communicate effectively about disease states, the marketplace, clinical trials, and product labeling.
  • Plan and conduct patient-centered dialogues with customers to promote the business unit portfolio.
  • Promote across the business unit portfolio and HCP specialties, using consistent approaches within the Regional Healthcare Market and fully utilizing the Virtual Medical Hub as appropriate.
  • Achieve targeted sales and execution metrics while following company policies and procedures.
  • Own customer relationships for product promotion, on-label medical questions, and general market access.
  • Be accountable for results and performance across accounts, from individual HCPs to large health systems.
  • Build and maintain relationships with internal and external partners to foster trust and collaboration.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Company-sponsored 401(k) eligibility.
  • Pension.
  • Vacation benefits.
  • Medical, dental, vision, and prescription drug benefits eligibility.
  • Flexible benefits, such as healthcare and dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Certain time off and leave of absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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