About The Position

The Territory Manager is accountable for account-based selling to healthcare providers who prescribe or influence treatment for disease states represented in Lilly’s portfolio. The role serves multiple HCP specialties and key hospital accounts, acting as a credible expert and resource in support of Lilly medicines and appropriate patients. The Territory Manager drives business results by applying Lilly’s Selling Model, Competency Model, and Account Management Model. The role develops territory strategy, builds trusted customer relationships, uses business insights and analytics to identify opportunities, and promotes Lilly’s portfolio through patient-centered customer dialogues. The position also requires consistent execution across the Regional Healthcare Market, achievement of sales and execution metrics, and collaboration with internal and external partners.

Requirements

  • Bachelor’s degree.
  • Professional certification or license required to perform the position, if required by a specific state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Must be authorized to work in the United States on a full-time basis; Lilly will not sponsor work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience and ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to customers across multiple HCP specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own business outcomes.
  • Navigate the healthcare environment and payer landscape to understand accounts and influence stakeholders as a trusted partner.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
  • Adopt new technologies, including company-approved AI tools and analytical capabilities, to streamline customer interactions.
  • Identify and advocate for opportunities to enhance the customer experience.
  • Apply Lilly’s selling, competency, and account management models to improve performance and results.
  • Develop understanding of disease states, the marketplace, clinical trials, and product labeling.
  • Plan and conduct patient-centered dialogues with customers to promote the business unit portfolio.
  • Promote the portfolio across HCP specialties and use the Virtual Medical Hub as appropriate.
  • Achieve sales and execution metrics while following company policies and procedures.
  • Manage customer relationships related to product promotion, on-label medical questions, and general market access.
  • Take accountability for results and performance across accounts, from individual HCPs to large health systems.
  • Build and maintain relationships with internal and external partners to foster trust and collaborative success.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Eligibility to participate in a company-sponsored 401(k).
  • Pension.
  • Vacation benefits.
  • Medical, dental, vision, and prescription drug benefits.
  • Flexible benefits, such as healthcare and dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Certain time-off and leave-of-absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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