Pharmaceutical Sales - Neuroscience Specialist, CNS - Boise W, ID (Nampa, Caldwell)
About The Position
Otsuka America Pharmaceutical Inc. is a global healthcare company dedicated to creating new products for better health worldwide. The company focuses on pharmaceutical products to meet unmet medical needs and nutraceutical products for everyday health. In an evolved customer engagement model, a Neuroscience Specialist will engage healthcare providers (HCPs) using a mix of in-person, virtual, and digital tools. This role offers expertise on products and their approved conditions, aiming to enhance patient, caregiver, and HCP experiences by focusing on local care delivery and improving patient care. The Neuroscience Specialist will report to the Area Business Lead and collaborate with Medical Science Liaisons (MSLs), Market Access, and Patient Support teams. This individual will be the primary contact for HCP customers, possessing broad expertise to address complex on-label information based on approved content.
Requirements
- A minimum of 2 years of pharmaceutical or medical device sales experience.
- 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products.
- Ability to work in an ambiguous environment undergoing transformation.
- Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
- Ability to assimilate and communicate complex clinical and product information.
- Valid U.S. driver’s license and acceptable driving record.
- Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
Nice To Haves
- Prior experience in CNS, psychiatry, or ADHD preferred.
- Experience launching a new product or new indication preferred.
- Previous cross-functional industry experience in commercial life sciences or related industry.
- Proven track record in coaching, training, and mentoring peers or others.
Responsibilities
- Engage customers through various virtual or digital tools.
- Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
- Ensure customer requests are met and solicit feedback on the quality of engagement.
- Facilitate speaker programs to share knowledge and insights.
- Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
- Elevate opportunities and feedback to the Area Business Lead, including local market insights.
- Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
- Action on insights collected from customer-facing roles to inform local strategy and business goals.
- Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
- Build strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members.
- Take personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs.
- Deliver effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references with clarity and confidence to help HCPs enhance patient outcomes.
- Demonstrate competent product knowledge of own product and competition.
Benefits
- Comprehensive medical, dental, vision, prescription drug coverage
- Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- A generous 401(k) match
- Flexible time off
- Paid holidays
- Paid leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
