About The Position

The Territory Manager is accountable for account-based selling to healthcare providers who prescribe or influence treatment for disease states represented in Lilly’s portfolio, including customers across multiple healthcare specialties and representatives in key hospital accounts. The role serves as a credible expert and resource supporting Lilly medicines and appropriate patients. The Territory Manager drives results by applying Lilly’s Selling Model, Competency Model, and Account Management Model to meet customer needs through strong execution. The role builds relationships with key customers to support appropriate utilization and adoption of Lilly medicines, and promotes the business unit portfolio across healthcare specialties within the Regional Healthcare Market. The position owns territory strategy and outcomes, develops understanding of the marketplace and payer landscape, uses business insights and analytics to identify opportunities and obstacles, and adopts approved technologies, including AI tools. It also involves patient-centered customer dialogues, achievement of sales and execution metrics, promotion of products and appropriate responses to on-label medical questions and general market access, and collaboration with internal and external partners.

Requirements

  • Bachelor’s degree.
  • Professional certification or license required to perform the position, if required by the specific state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Authorization to work in the United States on a full-time basis; Lilly will not sponsor work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience and ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to multiple healthcare provider specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own business outcomes.
  • Navigate changes in healthcare and the payer landscape to understand accounts and influence stakeholders as a trusted partner.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
  • Adopt new technologies, including company-approved AI tools and analytical capabilities, to streamline customer interactions.
  • Identify and advocate for opportunities to enhance the customer experience, while modeling a growth mindset.
  • Use Lilly’s selling, competency, and account management models to improve performance and results.
  • Develop understanding of disease states, the marketplace, clinical trials, and product labeling.
  • Plan and engage in patient-centered dialogues with customers to promote the business unit portfolio.
  • Promote across the business unit portfolio and healthcare specialties, working consistently within the Regional Healthcare Market and appropriately using the Virtual Medical Hub.
  • Achieve sales and execution metrics in accordance with company policies and procedures.
  • Own customer relationships for product promotion, on-label medical questions, and general market access.
  • Be accountable for results and performance across accounts ranging from individual healthcare providers to large health systems.
  • Build and maintain relationships with internal and external partners to foster trust and collaboration.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Eligibility to participate in a company-sponsored 401(k).
  • Pension.
  • Vacation benefits.
  • Eligibility for medical, dental, vision, and prescription drug benefits.
  • Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Certain time-off and leave-of-absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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