About The Position

The Territory Manager is accountable for account-based selling to healthcare providers who prescribe or influence treatment for disease states represented in Lilly’s portfolio. The role serves customers across multiple HCP specialties and representatives in key hospital accounts, acting as a credible expert and resource supporting Lilly medicines and appropriate patients. The Territory Manager drives results by using Lilly’s Selling Model, Competency Model, and Account Management Model to meet customer needs through strong execution, and promotes consistent ways of working within the Regional Healthcare Market. The position is based in the Sugar Land, Texas territory. The role promotes the full portfolio of priority products, develops territory strategies, and uses marketplace knowledge, data, analytics, and company-approved technology—including AI tools—to identify opportunities and improve customer interactions. The Territory Manager plans and conducts patient-centered customer dialogues, builds relationships with internal and external partners, and achieves sales and execution metrics while following company policies and procedures. Responsibilities include product promotion, handling on-label medical questions, and providing general market-access support.

Requirements

  • Bachelor’s degree.
  • Professional certification or license required to perform the position if required by a specific state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Authorized to work in the United States on a full-time basis; Lilly will not sponsor work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience.
  • Ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to customers across multiple HCP specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own outcomes.
  • Navigate changes in healthcare and the payer landscape to understand accounts and engage key stakeholders as trusted partners.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
  • Adopt new technologies, including company-approved AI tools and other analytical capabilities, to streamline customer interactions.
  • Identify and advocate for opportunities to enhance the customer experience and model a growth mindset.
  • Use Lilly’s selling, competency, and account-management models to elevate performance and drive results.
  • Build learning agility and knowledge of disease states, the marketplace, clinical trials, and product labeling.
  • Plan and conduct patient-centered dialogues with customers to promote the business unit portfolio.
  • Promote across the business-unit portfolio and HCP specialties, using consistent approaches within the Regional Healthcare Market and appropriately utilizing the Virtual Medical Hub.
  • Achieve targeted sales and execution metrics while following company policies and procedures.
  • Own customer relationships for product promotion, on-label medical questions, and general market access.
  • Take accountability for results and performance across accounts, from individual HCPs to large health systems.
  • Build and maintain relationships with internal and external partners to foster trust and collaboration.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Eligibility to participate in a company-sponsored 401(k).
  • Pension.
  • Vacation benefits.
  • Eligibility for medical, dental, vision, and prescription drug benefits.
  • Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Certain time-off and leave-of-absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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