Pet Insurance Sales Associate - Salt Lake City, UT

Fetch•Salt Lake City, UT
•$55,000 - $100,000•Onsite

About The Position

Fetch is seeking a Pet Insurance Sales Associate to work on-site at the Humane Society of Utah in the Salt Lake City area. The role focuses on selling pet insurance to prospective pet parents, converting sales opportunities, and delivering a customer-first experience. The associate serves as a trusted advisor, helps customers understand the value of coverage, and builds productive relationships with partner-location personnel. The role also involves recording customer information in Fetch’s CRM, assessing partner needs, collaborating with leadership on business opportunities, communicating with peers, attending virtual company meetings, managing expenses and administrative responsibilities, and traveling to industry events as required. The pay range is $55,000–$100,000+ on a full-time basis, with potential eligibility for additional bonuses and the company bonus plan. Fetch describes itself as a high-growth Warburg Pincus portfolio company with more than 350 employees.

Requirements

  • Active Property & Casualty (P&C) license, or willingness to obtain one at the company’s expense within 30 days of employment, subject to state requirements.
  • 3–5 years of experience in an animal care role.
  • Ability to structure the work week during peak hours, particularly Friday through Sunday.
  • Passion for prospecting new sales opportunities daily and comfort speaking with people face to face.
  • Ability to think and act independently within a fast-paced sales cycle.
  • Success building relationships through a consultative, solution-focused approach.
  • Demonstrated customer service skills and ability to understand customer needs.
  • Excellent verbal, interpersonal, and written communication skills.
  • Ability to work effectively as a team player and apply innovative ideas and critical thinking.
  • Willingness to travel to industry events as required.
  • Excellent business judgment, a positive attitude, high standards, and an action- and results-oriented, self-reliant approach.

Nice To Haves

  • Familiarity with animal health or animal welfare.

Responsibilities

  • Represent Fetch as a confident, friendly, trusted advisor and sell pet insurance policies on-site to prospective pet parents at the partner location in the Salt Lake City area.
  • Communicate Fetch’s competitive advantages and demonstrate a deep understanding of Fetch and competitor pet health insurance products.
  • Convert prospects into loyal clients, raving fans, and repeat customers.
  • Accurately record prospect and customer information in Fetch’s CRM.
  • Establish productive, professional relationships with key personnel at partner locations to help meet monthly performance objectives and partner expectations.
  • Assess partner needs on an ongoing basis through on-site focus and follow-up meetings.
  • Collaborate with leadership to identify opportunities for new business.
  • Communicate with peers via chat to identify challenges and successes.
  • Attend monthly company meetings or check-ins virtually as required.
  • Manage the expense budget and submit completed reports monthly.
  • Manage administrative tasks and responsibilities related to the partnership.
  • Continuously work to exceed customer expectations.
  • Travel to various industry events as required.

Benefits

  • Comprehensive medical, dental, and vision plans for employees and their families.
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
  • 401(k) matching.
  • 20 days of PTO with rollover options, plus an additional day each year on the employee’s anniversary, up to 30 days.
  • Nine paid company holidays, including one floating holiday.
  • Fetch Pet Insurance discount of up to 50%, with savings of up to $1,000 per year.
  • Educational Assistance Program.
  • Fetch Discount Perks Program.
  • Up to 8 hours of paid volunteering time per calendar year at nonprofit organizations.
  • Employee referral incentive.
  • Tuition assistance.
  • Commuter benefits.
  • Employee Assistance Program (EAP).
  • Potential eligibility for additional bonuses and the company bonus plan.
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