About The Position

Fetch is seeking a Pet Insurance Sales Associate to represent the company at the Humane Society of Utah in the Salt Lake City area. The associate will sell pet insurance policies on-site to prospective pet parents, explain Fetch’s competitive advantages, and provide customer-first guidance tailored to each customer’s needs. The position combines face-to-face sales, partner relationship management, customer service, and administrative responsibilities. Candidates should be comfortable structuring their work week around peak sales hours, particularly Friday through Sunday, and may need to travel to industry events. An active Property & Casualty license is preferred; candidates without one may be willing to obtain it at the company’s expense within 30 days of employment, subject to state requirements. Fetch is a high-growth Warburg Pincus portfolio company with more than 350 employees focused on pet health and wellness. Compensation is listed at $55,000–$100,000+ on a full-time basis, with possible eligibility for additional bonuses and company bonus plans. The role includes a range of employee benefits and perks.

Requirements

  • Be able to structure the work week around peak hours, particularly Friday through Sunday.
  • Hold an active Property & Casualty (P&C) license, or be willing to obtain one at the company’s expense within 30 days of employment, subject to state requirements.
  • Have 3–5 years of experience in an animal care role.
  • Be a self-starter and enjoy prospecting for new sales opportunities and speaking with people face to face.
  • Think and act independently in a fast-paced sales cycle.
  • Have success building relationships using a consultative, solution-focused approach.
  • Demonstrate customer service skills and the ability to understand customer needs.
  • Be willing to travel to industry events as required.
  • Have excellent verbal, interpersonal, and written communication skills.
  • Be a strong team player with the ability to apply innovative ideas and critical thinking.
  • Demonstrate sound business judgment, a positive attitude, high team standards, and an action-oriented, results-focused, self-reliant approach.

Nice To Haves

  • Familiarity with animal health or animal welfare.
  • An active Property & Casualty (P&C) license is preferred.

Responsibilities

  • Represent Fetch as a confident, friendly, trusted advisor and sell pet insurance policies on-site to prospective pet parents at the partner location in the Salt Lake City area.
  • Communicate Fetch’s competitive advantages and demonstrate understanding of Fetch and competing pet health insurance products.
  • Convert prospects into loyal clients, repeat customers, and advocates.
  • Accurately record prospect and customer information in Fetch’s CRM.
  • Build productive, professional relationships with key personnel at partner locations to meet monthly performance objectives and partner expectations.
  • Assess partner needs through onsite engagement and follow-up meetings.
  • Collaborate with leadership to identify new business opportunities.
  • Communicate with peers through chat to share challenges and successes.
  • Attend virtual monthly company meetings or check-ins as required.
  • Manage the expense budget and submit completed reports monthly.
  • Manage administrative tasks and responsibilities related to the partnership.
  • Continuously exceed customer expectations.
  • Travel to industry events as required.

Benefits

  • Comprehensive medical, dental, and vision plans for employees and their families.
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
  • Competitive 401(k) matching.
  • 20-day paid time off policy with rollover options, accruing an additional day each year on the employee’s anniversary up to 30 days.
  • Nine paid company holidays, including one floating holiday.
  • Fetch pet insurance discount of up to 50%, with savings of up to $1,000 per year.
  • Educational Assistance Program.
  • Fetch Discount Perks Program.
  • Up to 8 hours of paid volunteering time per calendar year at nonprofit organizations.
  • Employee referral incentive.
  • Tuition assistance.
  • Commuter benefits.
  • Employee Assistance Program (EAP).
  • Potential eligibility for additional bonuses and company bonus plans.
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