Pet Insurance Sales Associate - West Seneca, NY

Fetch • West Seneca, NY

10h • $55,000 - $95,000 • Onsite

About The Position

Fetch is seeking a Pet Insurance Sales Associate to work on-site at the SPCA Serving Erie County in West Seneca, New York. The associate will represent Fetch as a friendly, trusted advisor, sell pet insurance to prospective pet parents, and help customers understand the value of coverage. The role calls for a customer-first, goal-oriented sales professional who can convert opportunities into sales while building positive customer and partner relationships.

The associate will explain Fetch’s competitive advantages and demonstrate knowledge of Fetch and competing pet health insurance products. The position includes maintaining customer and prospect records in Fetch’s CRM, supporting the partner relationship, identifying sales and business opportunities, and handling related administrative and expense-reporting responsibilities. The associate will coordinate with colleagues and leadership and attend virtual company meetings or check-ins as required.

The pay range is $55,000–$95,000+ on a full-time basis. The role may qualify for additional bonuses and is eligible for the company’s bonus plan. Fetch describes its culture as focused on employee well-being, work-life balance, and an inclusive, collaborative workplace.

Requirements

• Active Property & Casualty (P&C) license, or willingness to obtain one at the company’s expense within 30 days of employment, subject to state requirements.
• Three to five years of experience in an animal care role.
• Ability to work independently within a fast-paced sales cycle.
• Passion for prospecting sales opportunities daily and comfort speaking with people face to face.
• Proven ability to build relationships using a consultative, solution-focused approach.
• Demonstrated customer service skills and ability to understand customer needs.
• Excellent verbal, interpersonal, and written communication skills.
• Ability to apply innovative ideas and critical thinking as a team player.
• Excellent business judgment, a positive attitude, high standards, and an action- and results-oriented, self-reliant approach.
• Willingness to travel to various industry events as required.

Nice To Haves

• Familiarity with animal health or animal welfare.
• Experience or interest in being an industry pioneer.

Responsibilities

• Represent Fetch as a confident, friendly, trusted advisor and sell pet insurance policies on-site to prospective pet parents at the partner location in the Erie County area.
• Communicate Fetch’s competitive advantages and demonstrate knowledge of Fetch and competitor pet health insurance products.
• Convert prospects into clients and encourage customer loyalty and repeat business.
• Accurately record prospect and customer information in Fetch’s CRM.
• Build productive, professional relationships with key personnel at partner locations to meet performance objectives and partner expectations each month.
• Assess partner needs on an ongoing basis through on-site engagement and follow-up meetings.
• Collaborate with leadership to identify opportunities for new business.
• Communicate with peers via chat to share challenges and successes.
• Attend virtual monthly company meetings or check-ins as required.
• Manage the expense budget and submit completed reports monthly.
• Manage administrative tasks and responsibilities related to the partnership.
• Meet Fetch’s commitment to continuously exceed customer expectations.
• Structure work during peak hours, identified as Friday through Sunday.
• Travel to industry events as required.

Benefits

• Comprehensive medical, dental, and vision plans for employees and their families.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 401(k) matching.
• 20 days of paid time off, with rollover options and an additional day earned each year on the employee’s anniversary, up to 30 days.
• Nine paid company holidays, including one floating holiday.
• Fetch pet insurance discount of up to 50%, with savings of up to $1,000 per year.
• Educational Assistance Program.
• Fetch Discount Perks Program.
• Up to eight hours per calendar year for volunteering at nonprofit organizations.
• Employee referral incentive.
• Tuition assistance.
• Commuter benefits.
• Employee Assistance Program (EAP).
• Additional NYC office amenities, including a pet-friendly environment, free lunch, snacks, and other amenities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed