Pet Insurance Sales Associate - Oakland, CA

Fetch•Oakland, CA

1d•$55,000 - $92,000•Onsite

About The Position

Fetch is seeking a Pet Insurance Sales Associate to work on-site at its partner location, the East Bay SPCA in Oakland, California. The associate will represent Fetch as a trusted advisor, sell pet insurance to prospective pet parents, and help customers understand the value of coverage. The role calls for a customer-first, goal-oriented salesperson who can convert opportunities while providing a positive customer experience. The associate will build productive relationships with partner-location personnel, assess partner needs, support monthly performance objectives, and handle partnership-related administrative work. Responsibilities also include maintaining customer and prospect records in Fetch’s CRM, managing expenses and reports, collaborating with leadership and peers, attending virtual company meetings, and traveling to industry events as required. Work should be structured around peak business hours, particularly Friday through Sunday. The advertised full-time pay range is $55,000–$92,000, with potential eligibility for additional bonuses and the company bonus plan. Fetch describes itself as a high-growth Warburg Pincus portfolio company with more than 350 employees.

Requirements

Active Property & Casualty (P&C) license, or willingness to obtain one at the company’s expense within 30 days of employment, subject to state requirements.
Three to five years of experience in an animal care role.
Ability to prospect for sales opportunities daily and enjoy face-to-face interaction.
Ability to think and act independently in a fast-paced sales cycle.
Success building relationships through a consultative, solution-focused approach.
Demonstrated customer-service skills and ability to understand customer needs.
Excellent verbal, interpersonal, and written communication skills.
Ability to work well as a team player and apply innovative ideas and critical thinking.
Excellent business judgment, a positive attitude, high standards, and an action- and results-oriented, self-reliant approach.
Ability to structure the work week during peak hours, particularly Friday through Sunday.
Willingness to travel to industry events as required.

Nice To Haves

Familiarity with animal health or animal welfare.
P&C license preferred; the company will cover the cost of obtaining a license within 30 days of employment, subject to state requirements.
Energy for being an industry pioneer.

Responsibilities

Represent Fetch as a confident, friendly, trusted advisor and sell pet insurance policies on-site to prospective pet parents at the Oakland-area partner location.
Explain Fetch’s competitive advantages and demonstrate knowledge of Fetch and competitor pet health insurance products.
Convert prospects into clients and repeat customers while providing a positive customer experience.
Accurately record prospect and customer information in Fetch’s CRM.
Build professional relationships with key personnel at partner locations to support performance objectives and partner expectations.
Assess partner needs on an ongoing basis through on-site focus and follow-up meetings.
Collaborate with leadership to identify new-business opportunities.
Communicate with peers via chat to share challenges and successes.
Attend virtual monthly company meetings or check-ins as required.
Manage the expense budget and submit completed reports monthly.
Manage administrative tasks and responsibilities related to the partnership.
Meet Fetch’s commitment to exceeding customer expectations.
Structure the work week around peak business hours, especially Friday through Sunday.
Travel to industry events as required.

Benefits

Medical, dental, and vision plans for employees and their families.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
401(k) matching.
20 days of paid time off with rollover options, increasing by one day each year on the employee’s anniversary up to 30 days.
Nine paid company holidays, including one floating holiday.
Fetch Pet Insurance discount of up to 50%, with savings of up to $1,000 per year.
Educational Assistance Program.
Fetch Discount Perks Program.
Up to eight hours per calendar year for volunteering at nonprofit organizations.
Employee referral incentive.
Tuition assistance.
Commuter benefits.
Employee Assistance Program (EAP).
Potential additional bonuses and eligibility for the company bonus plan.