(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock items. The position also provides Member service, helps with purchasing decisions, locates merchandise, resolves issues, and promotes company offerings. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, applying proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and reporting or correcting unsafe situations. Work assignments are completed by prioritizing tasks and deadlines, collaborating with managers, coworkers, Members, and business partners, communicating progress, recommending improvements, and adapting to change and feedback. The role is expected to uphold company policies and standards of ethics and integrity and demonstrate the company’s stated values around respect, integrity, customer service, and excellence. The listed hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The position is based at Sam’s Club in Rochester, Minnesota.
Responsibilities
- Promote Membership benefits and the value of company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
- Complete work assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy and related action plans.
- Demonstrate the company’s stated values by fostering belonging, working collaboratively, developing and mentoring others, acting with integrity, putting customers and Members first, making informed decisions, and pursuing continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
