Personal Shopper

Meijer•Lake Orion, MI

4d•Onsite

About The Position

This position is responsible for fulfilling customers’ online curbside orders. The role supports customer loyalty and satisfaction by shopping orders quickly and accurately and providing a smooth pickup experience from order fulfillment through payment collection. Personal Shoppers work throughout the store and at the curbside pickup area, using technology and following store procedures, bagging standards, and food safety guidelines. The company provides training and opportunities for personal growth, development, and career advancement.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide friendly, accurate service at the curbside pickup area, including fulfilling orders and collecting payment carside.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.