Personal Shopper

Giant Eagle • Monroeville, PA

2d

About The Position

Personal Shoppers provide one-to-one service to guests while shopping for and preparing grocery orders. As members of the Curbside Team, they help create a positive guest experience, build customer loyalty, and support fellow Team Members. The role involves selecting, bagging, and staging orders; helping with pickup and delivery; and using technology to assist online grocery customers.

Requirements

• At least 16 years of age.
• Ability to lift up to 50 pounds.
• Experience required: 0 to 6 months.
• No high school diploma required.

Nice To Haves

• Working toward a high school diploma.
• Retail or grocery experience.

Responsibilities

• Display enthusiasm for shopping for others and learn the store and its product offerings.
• Prioritize safety for Team Members, guests, and products.
• Accurately select, bag, and stage grocery orders.
• Provide exceptional guest service to guests, vendors, and stakeholders.
• Assist with collecting, loading, and accepting payment for customer pickup and delivery orders.
• Assist online grocery customers by phone and in person.
• Support and inspire fellow Team Members and provide extra-mile service.
• Use technology, including the Internet, efficiently and proficiently.
• Perform job tasks with a sense of urgency.
• Use mobile phone apps and texting proficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed