(USA) Personal Shopper - Sam's

Walmart•Hot Springs, AR

4d•Onsite

About The Position

The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also involves maintaining facility safety, completing work assignments in collaboration with others, following company policies and ethical standards, and contributing to a respectful, inclusive, accountable, and improvement-oriented workplace. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. Sam's Club describes benefits including health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs. The position is based at 1368 Higdon Ferry Rd, Hot Springs, Arkansas.

Responsibilities

Provide information about Membership benefits, promote company products and services, process memberships, upgrades, and credit accounts, and participate in sales and marketing events to help meet Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing items, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Comply with company policies, procedures, and standards of ethics and integrity, including implementing related action plans and applying the Open Door Policy.
Contribute to a respectful and inclusive workplace, build trusting relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
Act with integrity and accountability, model company values, and support the company's goal of becoming a regenerative company.
Deliver results while putting customers and Members first, making decisions based on reliable information, and considering the impact of one's work on the team and stakeholders.
Pursue continuous improvement, learn new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including PTO and/or PPTO
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company-paid education benefit program, subject to eligibility requirements
Performance-based bonus awards
Possible hourly premiums depending on schedule, facility, season, or work performed