(USA) Personal Shopper - Sam's

Walmart • Phoenix, AZ

6d

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items.

The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. It also requires completing assigned work collaboratively, managing priorities and deadlines, communicating progress, recommending improvements, and adapting to change and feedback.

The Personal Shopper maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations. The role is expected to follow Company policies, procedures, and ethical standards, and to demonstrate respect, integrity, customer service, teamwork, accountability, learning, and continuous improvement.

Responsibilities

• Support Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
• Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
• Comply with Company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
• Build trusting working relationships, communicate effectively, help develop and mentor others, and recognize coworkers’ contributions.
• Put customers and Members first, make decisions based on reliable information, and consider how individual work affects the team.
• Support continuous improvement, learning, resilience, and the adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO) usable for vacation, sick leave, holidays, or other purposes
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid Live Better U education program for eligible full-time and part-time associates
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed