Personal Shopper - Sam's

Walmart • Knoxville, TN

8d • $17 - $25 • Onsite

About The Position

This role focuses on supporting Membership by providing information on benefits, promoting products and services, processing memberships, upgrades, and credit accounts. The Personal Shopper also participates in sales and marketing events, aiming to meet Membership goals. A key aspect of the role is maintaining a safe facility by adhering to all safety standards and procedures. Additionally, the Personal Shopper fulfills Member orders (Fax n Pull and Click n Pull), ensuring accuracy and timely preparation of items for member pickup. The position involves completing work assignments by using policies, data, and resources, collaborating with others, and identifying priorities. Providing excellent Member service by acknowledging needs, assisting with purchases, locating merchandise, and resolving issues is crucial. The role also requires compliance with company policies, ethical standards, and a commitment to fostering a culture of belonging, teamwork, integrity, and continuous improvement. Associates are expected to put the customer first, make decisions based on reliable information, and strive for excellence by displaying curiosity, taking calculated risks, and supporting change.

Requirements

• Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Nice To Haves

• Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
• Respects the Individual by embracing differences, creating a workplace where associates feel seen, supported, and connected, creating opportunities for all associates to thrive, strengthening the team by helping, developing, and mentoring others, and recognizing others' contributions and accomplishments.
• Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, and holding oneself and others accountable.
• Serves customers and Members by delivering results while putting the customer first and making decisions based on reliable information, balancing short and long-term priorities, and considering how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed