(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting merchandise, scanning, wrapping, and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchase decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following applicable standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe conditions. Associates complete assigned work using company policies, data, and resources; coordinate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback. The role is expected to uphold company policies, procedures, ethics, and integrity, and to demonstrate the stated values of Respect for the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. Sam’s Club describes the position as offering competitive pay, potential performance-based bonus awards, and benefits. The position is located at 4512 Lemay Ferry Rd, Saint Louis, Missouri.
Responsibilities
- Explain Membership benefits, promote the value of company products and services, process Memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, properly handling and disposing of hazardous materials, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping, and palletizing merchandise, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using company policies, data, and resources; coordinate with relevant business partners; manage priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
- Model company values by fostering belonging, building trusting relationships, communicating positively, helping develop and mentor others, acting with integrity and accountability, serving customers and Members, making informed decisions, and pursuing continuous improvement and learning.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
