(USA) Personal Shopper - Sam's PART-TIME
About The Position
The Personal Shopper supports Sam’s Club membership and sales goals by informing members about membership benefits and promoting company products and services. The role processes membership upgrades and credit accounts and may participate in sales and marketing events. The position fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing purchases until members arrive, and following up on out-of-stock items. It also provides member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The role follows facility safety standards, procedures, and guidelines, including safety sweeps, forklift spotting procedures, hazardous-material handling and disposal, and steel standards. Associates complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and adapt to feedback and change. The position is expected to uphold company policies, ethics, and integrity and demonstrate the company’s stated values.
Responsibilities
- Provide information about membership benefits and promote the value of company products and services.
- Process membership upgrades and credit accounts, participate in sales and marketing events, and work toward membership goals.
- Follow facility safety standards and procedures, conduct safety sweeps, follow forklift spotting and hazardous-material handling procedures, comply with steel standards, and correct or report unsafe situations to management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying orders and invoices, securing items until members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
- Provide member service by acknowledging members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and ethical standards, including implementing action plans and applying the Open Door Policy.
- Demonstrate the company’s values by respecting individuals, building trusting relationships, supporting and mentoring teammates, acting with integrity, serving customers and members, and striving for excellence and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program through Live Better U, subject to eligibility requirements
- Performance-based bonus awards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
