(USA) Personal Shopper - Sam's Part Time
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The position provides Member service by acknowledging Members, understanding their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, adhering to steel standards, and correcting or reporting unsafe situations. The associate completes assigned work using Company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; manages priorities and deadlines; communicates progress; recommends improvements; and adapts to change and feedback. The role is expected to demonstrate the Company’s values, including respect for individuals, integrity, service to customers and Members, and striving for excellence. This includes building trusting relationships, supporting teammates, acting ethically and accountably, making informed decisions, learning, and contributing to continuous improvement.
Responsibilities
- Support Membership by informing Members about benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures and hazardous-material handling and disposal procedures, adhering to steel standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Follow Company policies, procedures, and ethical standards, including implementing action plans and using the Open Door Policy.
- Demonstrate respect for individuals by embracing differences, fostering belonging, building trusting relationships, communicating positively, and helping develop and mentor others.
- Act with integrity by modeling Company values, maintaining ethical and compliance standards, holding oneself and others accountable, and acting with humility, honesty, fairness, and transparency.
- Serve customers and Members by putting them first, delivering results, and making decisions using reliable information while considering team and stakeholder impact.
- Strive for excellence by learning, taking calculated risks, showing resilience, driving continuous improvement, adopting new technologies and skills, and supporting others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
