(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. It also includes maintaining facility safety by following applicable safety standards and procedures, conducting safety sweeps, using proper forklift spotting procedures, handling and disposing of hazardous materials correctly, following steel safety guidelines, and correcting or reporting unsafe conditions. The associate completes assigned work by prioritizing tasks, meeting deadlines and expectations, collaborating with managers, coworkers, customers, and business partners, communicating progress, recommending improvements, and adapting to change and feedback. The role is expected to follow Company policies, procedures, and ethical standards and demonstrate the values of respect, integrity, customer service, and continuous improvement.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, following steel safety guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning items, wrapping and palletizing items, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow Company policies, procedures, and ethical standards, including applicable action plans and the Open Door Policy.
- Demonstrate respect, integrity, teamwork, accountability, customer focus, curiosity, resilience, and continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
