(USA) Personal Shopper - Sam's

Walmart•Gainesville, FL
•$17 - $25•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, locating and pulling merchandise, scanning, wrapping, and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. It also maintains Facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations. Associates complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and adapt to change and feedback. The role is expected to uphold company policies, procedures, ethics, and integrity, and to demonstrate the stated values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

Responsibilities

  • Explain Membership benefits, promote the value of Company products and services, process Memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
  • Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping and palletizing items, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
  • Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change, difficulties, and feedback.
  • Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans, using the Open Door Policy, and applying these standards in business processes and practices.
  • Embrace differences and help create a workplace of belonging where associates are supported and can thrive.
  • Work as a team, build trusting relationships, communicate with impact and positivity, and help develop and mentor others while recognizing contributions and accomplishments.
  • Model integrity, ethics, compliance, and Walmart values; act humbly, honestly, fairly, and transparently; and hold oneself and others accountable.
  • Put customers first, make decisions based on reliable information, balance short- and long-term priorities, and consider how one’s work affects the team and stakeholders.
  • Show curiosity and willingness to learn, take calculated risks, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, voting leave, and PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit, including eligible programs from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
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