(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock items. The position also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. Associates complete assigned work using company policies, data, and resources, collaborate with managers, coworkers, customers, and business partners, communicate progress, prioritize tasks, and adapt to change and feedback. The role follows safety procedures, including safety sweeps, proper forklift spotting, hazardous-material handling and disposal, steel standards, and reporting or correcting unsafe situations. Associates are expected to uphold company policies, ethics, and values, contribute to an inclusive and collaborative workplace, act with integrity, serve Members, and pursue continuous improvement. The position is based at the Sam's Club location at 6200 W Kellogg Dr, Wichita, Kansas. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances.
Responsibilities
- Support Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following standards and procedures, conducting safety sweeps, following forklift spotting procedures and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping, palletizing, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing related action plans and applying the Open Door Policy.
- Promote respect and inclusion, build trusting team relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, serve customers and Members, make decisions based on reliable information, and support continuous improvement and learning.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefits, including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
