(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, following steel-standard guidelines, and correcting or reporting unsafe situations to Management. The associate completes assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and identifies improvement opportunities. The role is expected to comply with Company policies, procedures, ethics, and integrity standards and to demonstrate Walmart’s stated values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. These include working collaboratively, supporting and developing others, acting honestly and accountably, prioritizing customers and Members, making informed decisions, and learning and adapting to change.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, following steel-standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify and recommend improvements.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with Company policies, procedures, ethics, and integrity standards and apply them when carrying out business processes and practices.
- Work as a team, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, make informed decisions, put customers and Members first, pursue continuous improvement, and adapt to change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
