(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate completes work assignments using company policies and resources, collaborates with managers, coworkers, customers, and business partners, manages priorities and deadlines, communicates progress, and adapts to feedback and change. The role follows safety standards, including conducting safety sweeps, observing forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel guidelines, and correcting or reporting unsafe situations. Associates are expected to comply with company policies and standards of ethics and integrity and demonstrate the company's values through teamwork, respectful conduct, accountability, customer focus, and continuous improvement. The position is located at the Sam's Club facility at 4512 Lemay Ferry Rd, Saint Louis, Missouri. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will meet or exceed the applicable minimum wage.
Responsibilities
- Explain Membership benefits and promote Company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete work assignments by setting priorities, collaborating with relevant partners, meeting deadlines and expectations, communicating progress, identifying improvement opportunities, and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity.
- Contribute to a respectful, inclusive workplace; build trusting relationships; communicate positively; help develop and mentor others; and recognize contributions.
- Put customers and Members first, make decisions using reliable information, and consider how work affects team and stakeholder outcomes.
- Show curiosity, resilience, and a desire to learn; support continuous improvement, new technologies, new skills, and change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education program, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
