(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock items. It also provides Member service by understanding needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, observing steel safety guidelines, and correcting or reporting unsafe conditions. Associates complete assigned work using company policies, data, and resources; collaborate with coworkers and business partners; manage priorities and deadlines; communicate progress; and respond constructively to change and feedback. Associates are expected to uphold company policies, procedures, and ethical standards and demonstrate respect for individuals, integrity, service to Members, and continuous improvement. Sam's Club offers competitive pay, performance-based bonus awards, and a range of benefits. The hourly wage range is $18.00 to $26.00, with possible additional premiums of $0.35 to $3.00 per hour in specific circumstances. The listed location is 1000 S Randall Rd, Elgin, Illinois.
Responsibilities
- Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel safety guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing items until Member pickup, and following up on out-of-stock merchandise.
- Complete assigned work by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and ethical standards, including implementing action plans and using the Open Door Policy.
- Demonstrate respect, integrity, teamwork, accountability, customer focus, curiosity, resilience, and continuous improvement in carrying out the role.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
