Personal Shopper - Sam's

Sam's East • Knoxville, TN

51d • Onsite

About The Position

This position focuses on supporting Membership by providing information on benefits, promoting products and services, processing upgrades and credit accounts, and participating in sales and marketing events to meet Membership goals. The role also involves maintaining facility safety, fulfilling Member orders (Fax n Pull and Click n Pull), completing work assignments, and providing excellent Member service. It requires compliance with company policies, ethical standards, and a commitment to fostering a culture of respect, integrity, and excellence. Associates are expected to act with integrity, serve customers and members by putting them first, and strive for excellence by displaying curiosity and driving continuous improvement.

Requirements

• Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Nice To Haves

• Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of Facility by following all safety standards, procedures, and guidelines.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise.
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
• Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed