(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. It also provides Member service by understanding needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains Facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations. Associates complete assigned work using company policies, data, and resources; coordinate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; and identify improvement opportunities. The role also requires adherence to company policies, procedures, ethics, and integrity standards, while demonstrating respect for individuals, teamwork, accountability, customer service, learning, and continuous improvement. The position is located at 200 Moraine Pointe Plaza, Butler, Pennsylvania. The stated hourly wage range is $18.00–$26.00, with possible additional premiums of $0.35–$3.00 per hour in specified circumstances. The actual rate will meet or exceed the applicable local minimum wage.
Responsibilities
- Support Membership by providing information about Membership benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain Facility safety by following safety standards, conducting safety sweeps, using proper forklift spotting procedures, properly handling and disposing of hazardous materials, following steel standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing related action plans and using the Open Door Policy.
- Promote an inclusive and supportive workplace, build trusting relationships, communicate effectively, help develop and mentor others, and recognize others’ contributions.
- Act with integrity and accountability, model Walmart values, and support the goal of becoming a regenerative company through positive impact for associates, customers, Members, and the world.
- Put customers and Members first, make decisions based on reliable information, balance short- and long-term priorities, and consider how individual work affects team outcomes.
- Demonstrate curiosity, resilience, and a desire to learn; support change; and drive continuous improvement through new technologies and skills.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO) and/or paid time off protected (PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
