Personal Shopper - Sam's

Walmart • Pineville, NC

5d • Onsite

About The Position

The Personal Shopper supports Sam’s Club membership and sales goals by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items.

The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. It also requires following facility safety procedures, completing assigned work in coordination with others, communicating progress, and identifying opportunities for improvement. Associates are expected to uphold company policies and standards of ethics and integrity, contribute to an inclusive and supportive team, and deliver results with Members and customers first.

Responsibilities

• Explain membership benefits, promote the value of company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward membership goals.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to management.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping, and palletizing merchandise, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify and recommend improvements.
• Acknowledge Members, identify their needs, assist with purchasing decisions, locate merchandise, resolve issues and concerns, and promote company products and services.
• Follow company policies, procedures, standards of ethics and integrity, and related action plans, including use of the Open Door Policy.
• Build trusting relationships, communicate positively, support and mentor teammates, and recognize others’ contributions.
• Act with integrity and accountability, serve customers and Members, make informed decisions, and support continuous improvement and adaptation to change.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including PTO and/or PPTO
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U company-paid education benefit program, including tuition, books, and fees for eligible programs
• Performance-based bonus awards
• Potential hourly premiums of $0.35 to $3.00 in specified circumstances

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed