Personal Shopper - Sam's
About The Position
The Personal Shopper supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock items. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift spotting procedures, handling and disposing of hazardous materials appropriately, following steel standards, and correcting or reporting unsafe situations. The associate completes assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and recommends improvements. The role also follows company policies and standards of ethics and integrity and demonstrates the stated values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.
Responsibilities
- Explain Membership benefits, promote Company products and services, process Memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
- Build team relationships, communicate with impact and positivity, and help develop and mentor others.
- Maintain integrity, ethics, and compliance; model Walmart values; and hold oneself and others accountable.
- Put customers and Members first, make decisions based on reliable information, and consider how work affects the team's ability to deliver results.
- Pursue learning and continuous improvement, use new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
