Personal Shopper - Sam's (Part Time)

Walmart•Mentor, OH

2d•$17 - $25•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock items. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following applicable safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, observing steel standards, and correcting or reporting unsafe conditions. The Personal Shopper completes assignments using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; manages priorities and deadlines; communicates progress; and recommends improvements. The role is expected to uphold company policies, procedures, ethics, and values, contribute to a respectful and inclusive workplace, support teammates, act with integrity, serve Members, and pursue continuous learning and improvement.

Responsibilities

Explain Membership benefits and promote Company products and services.
Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; and recommend improvements.
Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
Support a respectful, inclusive workplace; build trusting relationships; communicate positively; help develop and mentor others; and recognize their contributions.
Act with integrity and accountability, serve customers and Members, make informed decisions, and contribute to continuous improvement and adaptation to change.