Personal Shopper - Sam's

Walmart•Pineville, NC

6d•$18 - $26•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by recognizing Member needs, assisting with purchase decisions, locating merchandise, resolving concerns, and promoting Company products and services. It also completes assigned work using company policies, data, and resources; collaborates with coworkers and business partners; manages priorities and deadlines; communicates progress; and identifies improvement opportunities. The role helps maintain Facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations. Associates are expected to uphold company policies, ethics, and values; contribute to an inclusive and supportive workplace; build trusting relationships; help develop teammates; serve Members; and pursue continuous improvement and learning.

Responsibilities

Support Membership by explaining benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
Maintain Facility safety by following safety standards, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying accuracy, securing items for pickup, and following up on out-of-stock merchandise.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
Provide Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and applying related action plans.
Promote respect, inclusion, teamwork, trust, effective communication, and the development and recognition of associates.
Act with integrity and accountability, serve customers and Members, make informed decisions, and pursue learning and continuous improvement.