(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role also fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. It also requires completing work assignments in coordination with managers, coworkers, customers, and business partners; setting priorities; communicating progress; and adapting to change and feedback. The associate maintains Facility safety by following safety procedures and standards, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations. Associates are expected to uphold company policies, ethics, and values, contribute to an inclusive and collaborative workplace, act with integrity, serve Members, and pursue continuous improvement. The role is based at 9000 NW Passage, Oklahoma City, Oklahoma. The posted hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Actual pay will meet or exceed the applicable local minimum wage.
Responsibilities
- Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, properly handling and disposing of hazardous materials, following steel standards, and correcting or reporting unsafe situations.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; communicate progress; and recommend improvements.
- Follow company policies, procedures, ethics, and integrity standards, and contribute to a respectful, inclusive, collaborative workplace and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
