(USA) Personal Shopper - Sam's

Walmart • Goldsboro, NC

1d • Onsite

About The Position

The Personal Shopper at Sam’s Club develops and supports Membership by informing members about membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.

The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping, and palletizing merchandise, checking order and invoice accuracy, securing orders until members arrive, and following up on out-of-stock items. It also provides member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.

The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, adhering to steel standards, and correcting or reporting unsafe situations to management. Associates complete assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and adapt to change and feedback.

The role also requires compliance with company policies, procedures, ethics, and integrity standards, and carrying out the company’s values: Respect for the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The posting describes a commitment to inclusion, teamwork, accountability, customer-first service, continuous improvement, learning, and supporting Walmart’s goal of becoming a regenerative company.

The position is located at 2811 N Park Dr, Goldsboro, NC 27534-7485. The listed hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual hourly rate will meet or exceed the applicable local minimum wage.

Responsibilities

• Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
• Maintain facility safety by following safety standards, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, adhering to steel standards, and correcting or reporting unsafe situations to management.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, checking order and invoice accuracy, securing orders until members arrive, and following up on out-of-stock merchandise.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and adapt to change, difficulties, and feedback.
• Provide Member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
• Comply with company policies, procedures, and ethics and integrity standards, including implementing related action plans and using the Open Door Policy.
• Promote an inclusive and supportive workplace, build trusting relationships, communicate positively, help develop and mentor others, and recognize others’ contributions.
• Act with integrity and accountability, deliver results while putting members first, make decisions using reliable information, and support continuous improvement and change.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed