(USA) Personal Shopper - Sam's

Walmart•Lynchburg, VA

4d•$17 - $25•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by sharing information about Membership benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock items. It also provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, applying steel standards, and correcting or reporting unsafe situations. Associates complete assigned work by following policies, using data and resources, collaborating with managers, coworkers, customers, and business partners, prioritizing tasks and deadlines, communicating progress, identifying improvement opportunities, and adapting to change and feedback. The role is expected to uphold Company policies, procedures, ethics, and integrity, and to demonstrate the stated values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. These include building trusting relationships, communicating positively, helping develop others, acting honestly and accountably, making informed decisions with customers and Members first, and pursuing continuous improvement and learning.

Responsibilities

Promote Membership benefits and Company products and services; process Membership upgrades and credit accounts; participate in sales and marketing events; and work toward Membership goals.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify ways to address improvement opportunities.
Comply with Company policies, procedures, and ethics and integrity standards, including implementing related action plans and using the Open Door Policy.
Demonstrate Company values by building relationships, communicating effectively, supporting and mentoring others, acting with integrity and accountability, serving customers and Members, and pursuing continuous improvement and learning.